FAQ’s + Shop Policy

Shipping:

I ship to the US, the UK, and Canada. I also offer free local delivery for Billings. Please choose the appropriate shipping category at checkout so I can make sure your purchase gets to you on time. I reuse cardboard and packaging from a variety of different sources, which means you might find the outer shipping packaging material quite ugly. I do my best to reduce the amount of waste that goes into my local landfill and that means reusing cardboard and other box material for my shipping needs.

Oh no! The art was lost/damaged in the mail:

The best part of using wood panels is that they are less prone to punctures and other damage from shipping, but accidents sometimes do happen! Please reach out to me directly within two days of receiving a damaged artwork in the mail or if your package is lost/missing. I’ll work with you to make it right and provide a refund OR replacement depending on the situation.

Returns + Refunds:

I provide refunds for lost/damaged items during shipping. Please see above for instructions on how to contact me for lost/damaged items that occurred during shipping. Refunds will be provided on a case by case basis for undamaged artworks at the discretion of the artist and the buyer is responsible for all shipping costs involved. Please reach out to me before you purchase if you’re unsure or have any questions. I will be happy to send you more info on the piece or send additional pictures, dimensions, etc. so that you can be able to decide for yourself if it will fit with your home décor and current art collection! I want you to be happy with my artwork so please contact me with questions if you’re ever unsure about a purchase!!

where can I find a frame for your non standard sizes?

Shop local! Search out a local framer or art gallery that frames works in your area. They are the professionals that can help you pick out the best style and color that fits the art and your home. They also know how to work with non standard sizes. Etsy also has an amazing selection of the square frames that can fit my work, however please note, that the wood panels I use are thicker than canvas and paper and may not fit standard frame depth. Please check on frame depth so that it can comfortably fit the wood panel artwork if you choose to order frames online. I list all the wood panel depths in every item. Tabletop easels/art stands are also a great choice for displaying my wood panel artwork on a bookcase or shelves.

Why don’t you offer prints?

It’s a one woman show here at Abby Lindstrom King Art! I have an idea, make the art, photograph the art, sell the art, ship the art, and handle all customer service. I’m currently in the beginning stages of my career as an artist, so I do expect to offer prints and other items like stickers in the future. Stay tuned! Until then, if you’re interested in collaborating or if you have any ideas that you would love to see me make and offer on my online shop, please reach out to me directly!

Do you take commissions?

I do take the occasional commission if it fits into my artistic vision! I would love to hear your ideas so send me a message on Instagram or go through my contact form detailing what you want and any size restrictions/requests.